Cable Television providers and Internet Service Providers are very similar to our Telecom customer base in a number of ways. They all have billing data or toll, that must be consolidated, rated and taxed, and many of our Cable TV / ISP customers provide 2 or more of these services on the same bill to their customer base.
With our long-term experience in similar arenas, TPi is accessible and understands the workflows and logisitcs of electronic service providers who need to gather and consolidate toll and apply any federal/state/local taxes. Our systems are robust and have proven effective for decades, and our programming staff is just as experienced.
Our extensive programming and processing solutions allow our customers to maximize their effectiveness with consolidated billing and also targeted marketing to their customer base.
One of our Cable Television clients recently implimented targeted advertising to their customers and cut their printing costs in half - i.e. instead of sending marketing materials included with each and every billing statement, they were able to target only those customers that haven't signed up for their new service offerings. Cost saving and environmentally concsious!
TPi Billing Solutions is a full-service Billing Services Provider, located in Tulsa, Oklahoma. We serve customers in most US states and in Puerto Rico and the U.S. Virgin Islands. We understand the logistics and challenges that our customers face in successfully and efficiently completing back-office functions. We can develop fully automated and custom processes to receive your data, produce the statements and post payments to your bank account and also update your proprietary billing software. TPi is also adept at producing your marketing mailings, periodical newsletters, notices and supplemental mailings at a fraction of the cost you may be currently paying. In some cases we can offer a 75% discount on postage alone. Call TPi today to streamline your costs and productivity in ways that you may not have thought possible.
Our in-depth data processing services integrate with virtually any proprietary accounting software system. We offer secure data transmittal and fully automated data transfers and processing. Our quality assurance staff oversees Process Development and ongoing downstream processes at every phase of operations. We utilize the latest technology in high-speed variable data printing and mailing equipment, which enables us to process millions of pieces of mail every year taking care to account for and verify each one. Our state of the art remittance Lock Box processing offers up front pricing and the ability to process payments and transactions multiple times per day. What sets TPi apart is our full-service, bi-lingual customer care call center. In addition, our technological expertise allows us to offer any form of electronic presentment you may desire. This includes email, fax, online bill viewing and payment, SMS bill-pay and automatic payment plans for your customer base. We’re also available at thousands of near-by locations for walk-in payments.